Introduction and timeline

Introduction and timeline

2016
Interceramic launched a new corporate brand identity

2016
Interceramic opens new locations in Dallas and San Antonio

Interceramic has been an industry leader in manufacturing innovative ceramic and porcelain tile in North and Central America for over 35 years. The Interceramic brand was founded in Mexico, and has been crafted to become one of the strongest and most well known brands in Central America. In 1994 Interceramic entered the United States market, further cementing global recognition as a leading manufacturer of quality products, with unparalleled service.

At the core of Interceramic’s values is the unwavering commitment to innovation. Since it’s inception, Interceramic has strived to design and create groundbreaking products while maintaining unmatched quality and production standards. The strong decades-long partnerships with European technology, raw material, and design partners ensure that Interceramic will remain at the cutting edge of the industry.

As one of the largest manufacturers in North and Central America, Interceramic is proud to have established 10 manufacturing facilities with production capacity in excess of 450 million square feet annually, with over 4,500 employees world-wide.

Additionally, Interceramic is committed to service the North and Central American customer and has established an extensive distribution system in the United States that includes 13 company owned showrooms, 3 distribution centers and 53 independent distributors throughout the US and Canada, as well as over 300 retail locations throughout Mexico, Asia and Central America.

Interceramic's dedication to manufacturing and distributing innovative ceramic and porcelain tile, accents, and natural stone will continue to make affordable luxury floor coverings available to an ever growing market.

Interceramic. Crafted for Life.

2014
Interceramic celebrates its 35th Anniversary in Mexico and its 20th Anniversary in the USA.

2013
Interceramic announces the 86,000 square feet expansion of Plant 9, “9b", in Chihuahua, Mexico. This new facility increases our capacity which brings our current total manufacturing capacity to 500 million square feet annually.

2010
In October of 2010, Interceramic announced its first ICC (Interceramic China) franchise showroom in Foshan, China.

2007
Interceramic opens new distribution centers. These openings allow the company to warehouse and move product more effectively to our existing branches.

In October of 2007, Interceramic acquires International Marble Collection (IMC). IMC now becomes Interceramic Marble Collection. This acquisition includes facilities in Dallas, Texas, and Fort Worth, Texas.

Also, in October of 2007, Interceramic proudly opens the most modern facility of its kind with a production capacity of 7.5 million sqft a month, using the biggest kilns around the world manufactured in Italy by Sacmi.

2006
Interceramic opens a gallery in Salt Lake City, Utah.

2005
The Company celebrates the opening of our newest manufacturing facility, Plant 8, in the city of Chihuahua, Mexico. After more than 26 years as a manufacturer in the ceramic tile industry, we now have eight manufacturing facilities in four different complexes - three located in Chihuahua, Mexico and one in Garland, TX U.S.A. This new facility increases our capacity by 25%, which brings our current total manufacturing capacity to 400 million square feet annually.

2004
Interceramic celebrates its 25th Anniversary in May of 2004.

The San Diego, CA. Gallery opens in June of 2004.

2003
Following Interceramic’s culture of integration between Interceramic and its subsidiaries, all C.T.I.’s changed their names to Interceramic Tile & Stone Gallery.

2002
Interceramic opens a Gallery in Anaheim, CA.

1999
Interceramic holds its second Leadership Conference for managers and supervisors in the spring and summer of 1999.

C.T.I. opens a location in Scottsdale, Arizona in April and a location in Tulsa, Oklahoma in September.

Interceramic, USA celebrates its fifth year of production in the United States in November.

1998
C.T.I. opens a location in Albuquerque, New México.

Interceramic holds it first Management and Leadership Conference in the summer of 1998.

1997
Interceramic opens the 240,000 square foot warehouse facility and training Center.

A new kiln for wall tile trim production is opened in September 1997, increasing production capacity to 2,040,000 square feet per year.

C.T.I. opens a location in Phoenix, Arizona and a location in Las Vegas, Nevada.

1996
In June, Interceramic announces that it is building a new 240,000 square foot warehouse facility alongside its 262,000 square foot manufacturing facility in Garland, Texas. Within the warehouse facility, a new training center is planned.

C.T.I. opens a Service Center in San Antonio, Texas. This warehouse facility acts as a distribution center to C.T.I. branches in South Central Texas. An additional C.T.I. location is opened in Austin, Texas.

1995
In January, another two kilns are added at I.C.S.A. Interceramic is now capable of producing 150 million square feet of tile annually.

In December, the Garland plant is expanded, doubling its capacity to 36 million square feet. Interceramic’s total production in México and the U.S. now exceeds 250 million square feet of tile per year.

C.T.I. opens a Service Center in the Dallas/Ft. Worth area. This warehouse facility acts as a distribution center to C.T.I. branches throughout the Dallas/Ft. Worth Metroplex.

1994
In November, Interceramic begins manufacturing large body wall tile in Chihuahua, México. The total capacity of the large body wall tile facility is 36 million square feet of tile annually.

C.T.I. opens a new store in Plano, Texas and also opens a second store in San Antonio, Texas.

1993
In January, two more kilns are added at I.C.S.A. Interceramic is now capable of producing 150 million square feet of tile annually. (Interceramic is now acknowledged in the industry as the largest manufacturer of glazed floor tile in North America.)

In July, Interceramic announces that it is entering the wall tile market by building two new wall tile factories with the ability to produce the complete range of wall tile sizes. One factory is located in Chihuahua, México and the other in the Garland, Texas. Six additional C.T.I. locations are acquired - three in Atlanta, Georgia and three in Houston, Texas.

1992
Two new roller kilns are added at R.I.S.A. Total installed capacity reaches 120 million square feet with 85% of the Company’s total production being produced on equipment not more than 2 years old.

C.T.I.’s fourth facility opens in Fort Worth, Texas.

1989
In September, a new manufacturing facility in Chihuahua opens call R.I.S.A. (pronounced ree-sah). It opens with 2 fast-fire jumbo kilns with an annual capacity of over 25 million square feet. This same year a new state of the art research and development center is built in Chihuahua. The R & D center is the most sophisticated ceramic tile laboratory in North America.

A third C.T.I. facility is purchased in San Antonio, Texas.

Interceramic begins replacing the original kilns installed in 1979 with more modern and efficient kilns in its I.C.S.A. facility. The total installed capacity is now over 70 million square feet.

1988
The Non-Compete Clause with Laufen ends on January 1, 1988, and Interceramic is established in Dallas, TX. This move marks the first time that the Company had entered the U.S. market in an aggressive way. Because very few tile distributors are aware of Interceramic, the opening theme is “The Best Kept Secret in the Tile Industry”.

In January, the first Ceramic Tile International (C.T.I.) store opens in El Paso, Texas. The second C.T.I. store opens in July 1988 in Carrollton, Texas.

1987
In July, Interceramic does its first public offering of stock on the México City Stock Exchange.

1985
The IAC operation in Tulsa is sold to a Swiss-based company called Laufen in October of 1985. Due to a Non-Compete Clause, Interceramic agrees not to expand sales in U.S. until January of 1988.

At the Chihuahua facility, a new double-layer kiln is added. This new technology enables a single kiln to handle equal the capacity of two kilns. This brings our total installed capacity in Chihuahua to over 45 million square feet.

1980
The Almeida family opens a plant in Tulsa, Oklahoma called International America Ceramics (I.A.C.) to service the growing U.S. market. The Tulsa operation begins with two 15 channel roller kilns and an annual capacity of just over 16 million square feet.

Later in 1980, the Chihuahua facility is expanded, adding 2 additional kilns and thereby bringing its annual capacity close to 30 million square feet.

1979
Production begins in May of 1979 with one 15 channel roller kiln with an annual capacity of 6 ½ million square feet. In December of that same year, a second kiln is added, bringing the annualized capacity to 13 million square feet.

Interceramic opens a warehouse and distribution center in El Paso, Texas to help facilitate the importing of ceramic floor tile to sell to U.S. distributors.

1978
Interceramic opens 200 miles south of El Paso, Texas in the city of Chihuahua, Mexico by the Almeida Family. Interceramic operates as part of the Cencor Group, a prominent Chihuahua-based family-owned corporation.

Closing Remarks

Victor Almeida believes that the basic idea behind the success of Interceramic is building people, not ceramic tile. We try to build a great team which is made up of the best people. This results in good management, good participation, and good morale. The team needs to be the focus; then everything else just happens by itself.

Interceramic belongs to everyone who works in the Company, not just the board of directors. It’s in everybody’s hands, from the guys sweeping the floors to the president of the company. Everybody plays a part, and if everyone does their part right, then the company will be successful and we can continue to develop our business.

Corporate Video

Corporate Video


Interceramic

Mission, Vision, Values

Mission, Vision, Values

Mission
To provide our customers in North America, the most innovative, high -quality ceramic tile and related products and world-class customer service by employing a highly qualified team, innovative sales strategies, and an efficient technology-driven distribution network.

Vision
To be the best manufacturer of ceramic tile and related products in the world providing our customers with total satisfaction through commitment to our values of respect, loyalty, humility, and integrity.

Values

  • Respect
    We recognize the value of every individual by promoting diversity and accepting different behaviors, thoughts, and styles.

  • Loyalty
    All employees must feel a sense of belonging to our organization. This will be a part of our personality that will continue the essence of our company.

  • Humility
    Being open to the ideas of others contributes to making us all better individuals through flexibility and adaptability. As we become better individuals, we develop better teamwork with our fellow co-workers.

  • Honesty
    Being honest in our thinking as well as in our actions and having a consistent behavior with what we say inspires others to trust us.
    Interceramic has always strived to provide superior-quality products and customer service. Victor welcomes you to our organization and invites you to experience our long-standing tradition of innovation, superior quality products and exemplary service to our customers.

Code of Ethics

Code of Ethics

Message from our President of the Board and CEO

All decisions and activities of a company and its employees must be aimed at the satisfaction and needs of society, above the interests of an individual or external to the company’s well-being and of the countries in which it operates. The Code of Ethics is not only used to establish guidelines, values and principles but also it is a reflection of who we are and what we want to be.

This Code of Ethics sets clear and precise rules governing our acts as employees of INTERCERAMIC, as well as the relations with our clients, coworkers, suppliers, competitors, authorities and society in general.

The behaviors that are described below have been based on our model of values and our operations philosophy in order to serve faithfully, honestly and responsibly to those who trust in our work and to those with who we assume the commitment to perform our operations efficiently and according to the principles of corporate social responsibility.

I invite you to know these guidelines, to read them carefully and to recognize the importance to living them in our daily actions which is consistent with the reason for being Simply the Best.

Víctor D. Almeida García
President of the Board and CEO

Download Code of Ethics

Our People

Our People

Our people are, without a doubt, our most important asset. Teamwork in the fulfillment of responsibilities has favored excellence in customer service.
In a healthy and ethical environment, each and every member of the Interceramic family is committed and motivated to face any challenge.

Socially Responsible Company

Socially Responsible Company

As a company, we are very aware of the importance of actively participating in the activities of every community in which we operate and we address this involvement with specific development programs that are sustainable and non-dependant. As a Socially Responsible Company, we have focused our involvement in four specific areas:

Work Environment
Ethics
Preservation of the Environment
Involvement with the Community

Vida Digna

Vida Digna

Vida Digna is a foundation established by in collaboration with Fundacion Alfredo Harp Helú, A.C. in 1995 to provide health and education assistance for the children who live in the Sierra Tarahumara in Chihuahua. To this date, over 1,000 children have been able to attend school at the shelters that Vida Digna supports and have received the medical services they deserve.

Technology

Technology

Interceramic is educated on the latest technology available for the production process. The newest manufacturing plant, which began operations at the end of 2007, has the largest continuous ball mill in North America; its one-of-a-kind spray drier was designed to maximize production efficiency. The kilns of this new plant are the largest in the world today measuring 220 meters in length with a 2950 mm channel width.

A closed-circuit system in its presses provides great flexibility to make size changes according to market demand.

Interceramic has world-class Information Technology by Oracle, which enables it to provide a solid foundation for company operations and growth.

Distribution System

Distribution System

Interceramic is well recognized as one of the most innovative ceramic tile manufacturers in North America with a unique distribution system of more than 256 franchised stores throughout Mexico and 13 company-owned showrooms and wholesale stores in the United States supported with an investment of more than a 170 million square feed of inventory.

There are over 40 independent distributors in the US and Canada with over 150 points of sale altogether. In order to provide excellence in service, Interceramic has three major distribution centers in the United States in Garland and Houston, TX and in Santa Teresa, NM

We now have operations in China and Central America in Panama and Guatemala City.


C-TPAT Certified

C-TPAT Certified

In addition to Interceramic’s achievement of BASC (Business Anti-Smuggling Coalition) certification, which guarantees that all precautions and security measures are taken during every export operation of our products to the US to promote a drug free society, officially as of 2007 Interceramic has also earned the C-TPAT (Customs Trade Partnership Against Terrorism) certification.

Today, Interceramic is recognized in both Mexico and the United States as a stellar performer in the Supply Chain Security and Customs Compliance. Interceramic is well recognized as being a manufacturer, shipper, supplier, exporter and importer with high regard for security and therefore has advantages when crossing foreign borders including expedient processing and movement of cargo.

Quality Innovation and Service

Quality Innovation and Service

From the beginning of operations in 1979, Interceramic has prided itself in offering only the best quality products, which not only meet, but exceed the international standards of the American National Standard Institute (ANSI) and the American Society for Testing and Materials (ASTM).

As a company, Interceramic keeps up with the newest trends in design and color and interprets these trends into beautifully finished products that are then marketed in the most fashionable design showrooms with the best and most professional service.

Excellence in service is and has always been a feature of Interceramic.

Interceramic Corporate Video

Interceramic Green

Interceramic Green

InterceramicGreen Squared Certified

WithGreen Squared, eco-friendly product specification is now more efficient &consistent.

Inaccordance with our commitment to maintain a harmonious relationship with theenvironment, Interceramic embraces even superior standards for our products bybecoming Green Squared Certified.

Today, all of Interceramic manufacturing facilities in Mexico and the U.S. areincluded in a Third Party Audit process then reassures architects and designersthat our products meet the industry’s green standards. Choosing Interceramicproducts for sustainable projects is simple, just look for the Green Squaredlogo.

GreenSquared (ANSI A138.1) is the industry standard for sustainable tile & tileinstallation products. This new all-encompassing multi-attribute standardcovers environmental product characteristics, responsible productmanufacturing, packaging and raw material extraction, end of product lifemanagement, progressive corporate governance, and innovation.

Byseeking out Green Squared Certified products, specifiers can put together totalsustainable installation systems.

GreenSquared Facts



Green Squared encompasses a full range of products within an industry and made a standard for sustainable choices more identifiable.

These products have met unique ecological criteria in several different facets of production in order to become Green Squared.

The Green Squared logo can be recognized in several different categories of the tile industry, certifying many aspects of installation.


Go to Interceramic Green

Memberships and Affiliations

Memberships and Affiliations

Interceramic proudly belongs to the following institutes and associations:

TCNA – Tile Council of North America
www.tileusa.com

NTCA – National Tile Contractors Association
www.tile-assn.com

USGBC - United States Green Building Council
www.usgbc.org

CSI – Construction Specifications Institute
www.csinet.org


MIA – Marble Institute of America
www.marble-institute.com

ASID – American Society of Interior Designers
www.asid.org

WFCA – World Floor Covering Association
www.wfca.org

IIDA – International Interior Design Association
www.iida.org

INAMC – National Association of Minority Contractors
www.namcline.org

Privacy Policy


This document discusses and discloses the privacy policy and practices for the internet web site operated by Internacional de Cerámica, S.A.B. de C.V. (collectively with its subsidiaries and affiliates, “Interceramic”). The terms of our Privacy Policy apply to all web sites operated by Interceramic.
Interceramic wants you to know and understand the terms and conditions established by us relating to the collection and use of your personally identifiable information through the Interceramic web site. For these purposes, “personally identifiable information” means data and other information transmitted or communicated via the internet that can be used by Interceramic to identify and contact a unique individual.

Data we collect
Interceramic collects personally identifiable information when you visit the site’s pages or when you voluntarily provide information to Interceramic through the site.

The site automatically logs information about you from your browser when you visit the site, such as your IP address, the Interceramic web pages you visit and similar information. You may also choose to voluntarily provide us with information about you at various places on the site. Personal information which we may ask you to provide includes your name, location, e-mail address, company affiliation, telephone number and other similar information.

This site may place and access cookies when you visit the site. A cookie is a small data file that websites commonly write to your hard drive when you visit them. A cookie file contains information that can specifically identify you each time you visit the site. Interceramic uses cookies as a way to measure activity and traffic patterns on the site. We also use information gathered from the placement of cookies to customize and enhance your experience on the Interceramic web site. For example, by retaining your name and address and other information that you have entered during your visit to our site for ease of future access and transactions. You may choose to set your computer to reject cookies if you desire, but the methods for doing this differ from browser to browser so you will have to check with your provider to be certain.

Note also that disabling cookies may make certain parts or aspects of our web site unavailable to you. From time-to-time Interceramic may request that visitors to our site provide additional information, generally via surveys or contests. Participation in these surveys or contests is completely voluntary and you will thus have a choice whether or not to disclose additional information that may be requested. Information requested via surveys and contests may include additional demographic information, but will usually be very obvious from the information requests and context.

Other use we may give to collected data
In addition to the use we may make of cookies, Interceramic may also use the information collected through our web site to send you information and promotional material, to process your requests for information or services and to customize and improve the site for your future visits.

Data we may share and how we share it
Interceramic is not in the business of selling or renting your personally identifiable information, and we may share information about you with others only under the following circumstances:

when necessary to third parties who work for Interceramic in order to process your requests or provide you information;
when you expressly consent to disclosure;
by operation of law, when such information is transferred as a part of a sale of assets including the assets represented by this site; to comply with law, court orders, subpoenas or other valid legal process; or to enforce or apply Interceramic’s agreements or protect Interceramic’s rights.

In the event that Interceramic or substantially all of its assets are acquired by a third party, your information may be one of the transferred assets.

Links to other sites
Interceramic’s web site contains links to other web sites and you need to be aware that other, non-Interceramic web sites may not follow the same privacy policies as Interceramic. For instance, if you click an ad on our web site, you may be directed away from our site to an entirely different web site not owned or maintained by Interceramic. Examples of this include links from advertisers, content providers and trade partners who may also use our logo or our style as part of a co-branding agreement. It should usually be clear when you have ventured from an Interceramic web site, but be mindful that some of these other web sites may collect data from you that Interceramic would not and may use that data in ways that Interceramic would not.

Security
Interceramic takes considerable precautions to protect your personally identifiable information against theft, loss, misuse, unauthorized access, disclosure, destruction and alteration when you visit our web site. In certain areas of the site, your information may be protected using standard Secure Socket Layer (SSL) encryption technology. While we use SSL encryption to protect sensitive information online, we also take steps to protect user-information off-line.

All of our users’ information is restricted to use solely in our offices and only for business related purposes. All of our employees that might have any access to personally identifiable information are kept up-to-date on our security and privacy practices which are strictly enforced. Any time new policies are added, our employees are notified of the changes and reminded about the importance we place on privacy, as well as being updated on what they can do to ensure that your personally identifiable information is protected.

Correcting and deleting information we collected from you
If the information you have given Interceramic changes and you would like to modify it or if you would like to view the information Interceramic has about you, you can access your personal profile and edit the information contained in it by going to the “Register” tab. In addition, if you wish to remove information about yourself from Interceramic’s files, use the “Contact us” form available on the web site or send an email to the address listed on the site. With any request, provide Interceramic with a means to identify you and contact you if necessary. Interceramic will respond to appropriate requests within a reasonable time.

We may change our Privacy Policy occasionally
Interceramic may amend this Privacy Policy from time to time. If Interceramic decides to change its privacy practices for our site, we will post the upcoming changes to the Privacy Policy on the site in advance of the changes taking effect. You should periodically check the Privacy Policy on the site to review any pending or other changes.

Effective: June 12, 2013