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The manufacturing process begins with the mining of raw materials, a mixture of mostly clay and minerals that add different characteristics to the finished product. Depending on which material is used, tiles can be classified as a ceramic or porcelain.

Clay Reception

Interceramic receives the clay from its own mines, creating a perfect homogeneous mix. The clay is then positioned into different silos, dividing the soil into controlled increments.

Blending and Mixing

The mixture of clay and minerals is done in a ball mill until they are ground into a semi fine powder. Once the powder is properly mixed, water is added to form a mud like liquid called Slurry.

Spray Drying

The Slurry is pumped into a large spray dryer the size of a four story building. Here the liquid is sprayed into a vortex of hot air where particles lose moisture in the form of vapor, resulting in a sphere shaped grain. This guarantees the adequate size and moisture level for every particle. The end result is a warm sand-like powder.


Next, the sand is pressed and formed into the shape of the tile. There are two main components that shape the tile: the mold and the punch. The mold determines dimensions and prevents sand from leaving a desired area while the punch actually presses down the sand into the mold and gives it the desired texture. Interceramic has the most advanced punch and mold manufacturing technology, allowing us to imprint any texture natural or artificial into a piece of tile. Once the piece is pressed, it is transported to a drier that extracts all moisture to increase its mechanical resistance.

Glaze Preparation

The glaze applied on the pieces of tile is made from different raw materials including a glass derivative called Frit. These materials are blended and mixed in a ball mill, similar to the one used for clay but smaller. Water and ceramic pigments are added depending on the color, texture and finish desired.

Glazing and Decoration

Different types of glazes such as primers, colors or decorations are applied at different stages in the process. Glaze can be applied by a high pressure spray, direct pour, screen print or Interceramic’s state of the art digital technology which prints high resolution images onto the pieces of tile.


The tiles are now fired at temperatures around 2000F going through a complex transformation. Every aspect of the firing process is carefully monitored, including time and temperature. Interceramic has the longest kilns in the world measuring 725 feet in distance.

Quality Assurance

Before being packaged each piece is inspected by an automated system. This method consists of lasers, cameras and infra-red sensors that monitor strict parameters in size, shape, width, color, shine and texture as well as any other manufacturing defect. Pieces that do not meet the standards are automatically destroyed.

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Technical Information

Technical Information

All test results listed are specific to matte or natural finish only unless otherwise noted. All tiles meet or exceed ASTM standards for chemical resistance (ASTM C650), crazing resistance (ASTM C424), and thermal shock (ASTM C484) unless otherwise noted.

Download PDF Floor Technical Data

Download PDF Wall Technical Data

Download PDF Wall Tile Trim Illustrations

Natural Stone – Technical Data

Care and Maintenance

Care and Maintenance


Glazed floor tile

Routine maintenance of glazed and unglazed floor tile consists of simply sweeping and damp mopping with clean water and a mild solution of neutral cleaner formulated for glazed tile. Areas exposed to heavy traffic can be cleaned with solution of a heavyduty neutral cleaner formulated for glazed tile and may also require scrubbing, depending on the texture of the surface. It is very important to change the mop water frequently -approximately every 100-500 square feet- depending on how soiled the surface is. Please contact your sales representative for recommendations on the type of cleaner best suited for your application.

Unglazed floor tile

Unglazed mosaic, porcelain or quarry floor tile should be maintained by dust sweeping and damp mopping with clean water and a mild solution of neutral cleaner formulated for tile. Areas exposed to heavy traffic can be cleaned with a solution of a heavy-duty neutral cleaner formulated for tile and may also require scrubbing, depending the texture of the surface. As an unglazed quarry tile floor ages, a patina forms on the surface which gives it a soft shine and keeps the floor looking fresh longer.

Glazed wall tile

cleaner formulated for glazed tile is acceptable as long as any residue is removed with a clean water rinse. Countertop applications will require more frequent cleaning in this same manner depending on the exposure to grease, foods, acids, etc. Sealing grout joints on countertops is always recommended to prevent staining. Shower applications will require more periodic cleaning in order to remove soap scum, body oils and hard water deposit buildup. Normally, shower areas may be cleaned by spraying a mild solution of neutral cleaner formulated for glazed tile, letting it stand for three to five minutes, and then rinsing. If the tiled area has been neglected for an extended period of time, a solution of a heavy-duty neutral cleaner formulated for glazed tile is recommended for cleaning.


Refer to the manufacturer’s recommendations before sealing unglazed mosaics, porcelain and quarry tile. There is no need to seal glazed ceramic tile. However, sealing the grout joints is recommended unless an epoxy grout is used. Please contact your sales representative for recommendations on the type of grout sealer best suited for your installation.

Glass Wall Tile

For maintenance and cleaning, it is recommended to use a soft, clean cloth with warm water or with a non-abrasive cleaner formulated for use with glass. Do not use any cleaners with abrasive agent as these could scratch the tile surface. Glass tile should not be installed in floor applications because it can fracture when exposed to extreme weights and is very susceptible to scratching.

Ceramic, Porcelain & Glass Care & Maintenance
Natural Stone Care & Maintenance



Warranty and Product Use Information

Published test results for Interceramic tile are not guarantees of product performance. All products are subject to variations in coefficient of friction and other technical specifications due to inherent variables in the production process. Test results on all products may vary slightly from tile to tile, and from test to test. Skid-resistant tiles are more difficult to clean; additional effort is necessary to assure contaminants are removed promptly. Since stone is a natural product, it is not possible that every color and marking present in one piece will be present in another. Many glazed ceramic tile products can also vary in shade, color and finish due to the inherent differences in the manufacturing process that can occur over time and from lot to lot. In order to insure that our products meet your individual job requirements, please inspect all stone pieces and tiles prior to installation to determine acceptability. This method will identify any blending or culling necessary. No claims with respect to shade, color or finish, whether in natural stone or glazed ceramic tile products, will be allowed after installation. Unless otherwise stated, Interceramic floor and wall tile is recommended for interior applications only, and is not recommended for use on ceilings or roofs. Check local building codes prior to specification or installation to verify that the technical characteristics of specified Interceramic tile are compatible with all requirements. Printed color samples are for reference only and may not be an exact product match. Contact your Interceramic representative for actual product samples prior to selection, and if you have any questions about Interceramic tile.

In the absence of a demonstrated, post-installation product defect, use constitutes acceptance.

Notice of Warranty

Interceramic guarantees to the original purchaser only that, for a period of one year after the date of purchase, Interceramic will replace any of its manufactured products that are proven to be defective. In order for this warranty to be valid, the following guidelines must be met:

1. The original purchaser must notify Interceramic or an authorized representative in writing within 30 days of the occurrence of any defect

2. After notification, Interceramic or an authorized representative will inspect and/or test the product for defect and complete a Product Claim form. No claim will be honored without product inspection by Interceramic or an authorized representative.

3. Upon determination that product defect claim is valid, Interceramic will notify the purchaser in writing. In connection with any valid claim, Interceramic reserves the right to either repair, replace or refund the purchase price of the originally purchased product.



One Year Warranty

Glossary of terms

DURABODY CERAMIC tiles are made to last a lifetime, while looking like the day they were installed. The Durabody secret? Our tiles are fired at the same temperature and glazed just like porcelain. That means you get virtually the same frost resistance, water resistance and durability as porcelain, at a fraction of the cost. And with designs to match your taste, Durabody Ceramic tiles will make any space beautiful-inside or out.

Glazed Ceramic

Glazed ceramic tile has been used for centuries and offers consumers more options in color, texture, pattern and overall beauty than most other floor covering materials. With new manufacturing techniques, today’s ceramic tile designs are virtually indistinguishable from natural marbles, travertine, slates and other stone products. Ceramic tile is simply a mixture of clays which have been shaped and fired at high temperatures, resulting in a hard body. Characterized by a dark red or white back with a fine glaze over the body of tile, the non-porous glaze creates a surface that is virtually stain proof and very low in maintenance.


Porcelain tiles are usually frost resistant and manufactured using clays (including kaolin and feldspar) that have specific properties. The extremely high firing temperatures result in a tile that is stain- and scratch-resistant and harder than granite. Dense and impervious by definition – with a water absorption rate of 0.5% or less – porcelain tile is produced with either glazed or unglazed surfaces. Unglazed porcelains are usually “through-body” with regard to color, while glazed porcelains are most often glazed over white- or buff-body material. While unglazed porcelains often have higher slip resistance than glazed porcelains, they can also be more difficult to clean than the glazed variety. It is important to take this into account when choosing between different porcelain tiles. There are also many non-porcelain tiles that can be used in environments with extreme freeze/thaw cycles and that are manufactured with properties similar to porcelain.

Glazed Colored-Body Porcelain

Glazed colored-body porcelain is one of the most recent innovations, combining the best qualities of glazed tiles (reduced maintenance issues, increased color and design selection) with those of unglazed tiles (body color that more closely approximates the glazed surface color), making it exceptionally versatile, durable and resistant to wear.

Installation and Reference Materials

Installation procedures recommended are those indicated in the current Handbook for Ceramic Tile Installation as published by the Tile Council of America, Inc. Specification references recommended are those established in the American National Standard Specifications for the installation of ceramic tile, as published by the Tile Council of America, Inc. Due consideration must be taken with regard to the subsurface, intended use of the tile surface, and exposure to foreign substances such as water, oil, acid, etc., when selecting the type of setting material and grout. If in doubt, the manufacturer of these setting materials should be consulted.

Shade Variations

Variations in shade and color are inherent in all fired clay products. This natural quality contributes to the overall visual characteristic of ceramic tile and should be expected. Blending of tiles from at least six different cartons during installation is recommended, as shine/finish can differ under certain lighting conditions.

Limits of Liability

Tests are performed on random samples of Interceramic tile by an independent testing laboratory and are believed to be representative of the general quality of the tile. There is no guarantee by Interceramic that these exact results will be guaranteed on every tile. Interceramic extends no guarantees, expressed or implied, as to slip resistance, wear-time period, gloss or maintenance procedures. Test procedures and individual results are available from Interceramic.

ANSI A-137.1

Interceramic tile achieves the necessary values for the ANSI A-137.1-P188 (American National Standards Institute) requirement. This is the most complete testing done on ceramic tile and includes tests on thickness, facial dimension, warpage, edging, water absorption, crazing, thermal shock, bonding strength and breaking strength.

Glossary of terms

Installation and Reference

Shade Variations

Limits of Liability

ANSI A-137.1

Icon Reference

Icon Reference

  • Durabody Ceramic
  • Glazed Porcelain Unglazed Porcelain
  • Interceramic Digital Technology
  • Digital Technology
  • Lumen FX
  • Floor & Wall
  • Digital Wall Tile
  • Unique Faces
  • Commercially Applicable
  • Download PDF

Privacy Policy

This document discusses and discloses the privacy policy and practices for the internet web site operated by Internacional de Cerámica, S.A.B. de C.V. (collectively with its subsidiaries and affiliates, “Interceramic”). The terms of our Privacy Policy apply to all web sites operated by Interceramic.
Interceramic wants you to know and understand the terms and conditions established by us relating to the collection and use of your personally identifiable information through the Interceramic web site. For these purposes, “personally identifiable information” means data and other information transmitted or communicated via the internet that can be used by Interceramic to identify and contact a unique individual.

Data we collect
Interceramic collects personally identifiable information when you visit the site’s pages or when you voluntarily provide information to Interceramic through the site.

The site automatically logs information about you from your browser when you visit the site, such as your IP address, the Interceramic web pages you visit and similar information. You may also choose to voluntarily provide us with information about you at various places on the site. Personal information which we may ask you to provide includes your name, location, e-mail address, company affiliation, telephone number and other similar information.

This site may place and access cookies when you visit the site. A cookie is a small data file that websites commonly write to your hard drive when you visit them. A cookie file contains information that can specifically identify you each time you visit the site. Interceramic uses cookies as a way to measure activity and traffic patterns on the site. We also use information gathered from the placement of cookies to customize and enhance your experience on the Interceramic web site. For example, by retaining your name and address and other information that you have entered during your visit to our site for ease of future access and transactions. You may choose to set your computer to reject cookies if you desire, but the methods for doing this differ from browser to browser so you will have to check with your provider to be certain.

Note also that disabling cookies may make certain parts or aspects of our web site unavailable to you. From time-to-time Interceramic may request that visitors to our site provide additional information, generally via surveys or contests. Participation in these surveys or contests is completely voluntary and you will thus have a choice whether or not to disclose additional information that may be requested. Information requested via surveys and contests may include additional demographic information, but will usually be very obvious from the information requests and context.

Other use we may give to collected data
In addition to the use we may make of cookies, Interceramic may also use the information collected through our web site to send you information and promotional material, to process your requests for information or services and to customize and improve the site for your future visits.

Data we may share and how we share it
Interceramic is not in the business of selling or renting your personally identifiable information, and we may share information about you with others only under the following circumstances:

when necessary to third parties who work for Interceramic in order to process your requests or provide you information;
when you expressly consent to disclosure;
by operation of law, when such information is transferred as a part of a sale of assets including the assets represented by this site; to comply with law, court orders, subpoenas or other valid legal process; or to enforce or apply Interceramic’s agreements or protect Interceramic’s rights.

In the event that Interceramic or substantially all of its assets are acquired by a third party, your information may be one of the transferred assets.

Links to other sites
Interceramic’s web site contains links to other web sites and you need to be aware that other, non-Interceramic web sites may not follow the same privacy policies as Interceramic. For instance, if you click an ad on our web site, you may be directed away from our site to an entirely different web site not owned or maintained by Interceramic. Examples of this include links from advertisers, content providers and trade partners who may also use our logo or our style as part of a co-branding agreement. It should usually be clear when you have ventured from an Interceramic web site, but be mindful that some of these other web sites may collect data from you that Interceramic would not and may use that data in ways that Interceramic would not.

Interceramic takes considerable precautions to protect your personally identifiable information against theft, loss, misuse, unauthorized access, disclosure, destruction and alteration when you visit our web site. In certain areas of the site, your information may be protected using standard Secure Socket Layer (SSL) encryption technology. While we use SSL encryption to protect sensitive information online, we also take steps to protect user-information off-line.

All of our users’ information is restricted to use solely in our offices and only for business related purposes. All of our employees that might have any access to personally identifiable information are kept up-to-date on our security and privacy practices which are strictly enforced. Any time new policies are added, our employees are notified of the changes and reminded about the importance we place on privacy, as well as being updated on what they can do to ensure that your personally identifiable information is protected.

Correcting and deleting information we collected from you
If the information you have given Interceramic changes and you would like to modify it or if you would like to view the information Interceramic has about you, you can access your personal profile and edit the information contained in it by going to the “Register” tab. In addition, if you wish to remove information about yourself from Interceramic’s files, use the “Contact us” form available on the web site or send an email to the address listed on the site. With any request, provide Interceramic with a means to identify you and contact you if necessary. Interceramic will respond to appropriate requests within a reasonable time.

We may change our Privacy Policy occasionally
Interceramic may amend this Privacy Policy from time to time. If Interceramic decides to change its privacy practices for our site, we will post the upcoming changes to the Privacy Policy on the site in advance of the changes taking effect. You should periodically check the Privacy Policy on the site to review any pending or other changes.

Effective: June 12, 2013