Customer Resource Center

At Interceramic, our commitment to excellent customer service led us to create the Customer Resource Center, your go-to hub for all things Interceramic. Whether you have questions about our products or need assistance with claims, feel free to contact us anytime. Don’t forget to bookmark this page for 24/7 access to our services.


As we transition our presence in the US, we assure you that the El Paso showroom will remain open to support the Southwestern area of Texas, with full backing from our headquarters in Mexico. Additionally, we will continue shipping tile and stone from our distribution center in Carrollton, TX.


We value your support and encourage you to stay in touch with us! Your inquiries and concerns will be handled efficiently.

Purchase Interceramic Products

We still have inventory available to purchase, and at a reduced price! Contact us for more information on our available inventory.

Download Product Information

Visit our Resource Library to download product information such as catalog sheets, technical information and product specifications.

Master Grade Certificates

Submit your request for a Master Grade Certificate. Your request will be fulfilled quicker if you have your invoice ready to upload.

Submit a Claim

We will continue to support any product claim you currently have. We are committed to ensuring a seamless, efficient process.

Accounts Receivable / Payment

Contact us regarding an questions or issues you have regarding payment or open invoices.

Need additional help?

Do you have a question, need help, with something else? Let us know, we’re here to support you.